SALTO: Attracting, Converting, and Retaining Video Streaming Customers

SALTO: Attracting, Converting, and Retaining Customers

Best Practices & Case Studies

I consent to receive relevant industry news, analyst reports, White Papers, Case Studies, and product information from Teleperformance (TP). TP will never share or sell your information to third parties. See TP's Privacy Policy.Manage your communication preferences here.

Register to download this E-book

Download the full case study to learn what results SALTO has seen so far, and which solution refinements and enhancements they’re planning next based on best practices and lessons learned so far.

Salto English

Successfully launching a new service and introducing a new brand requires a unique value proposition, strong customer support, and the ability to quickly learn and adapt to changing customer needs. So, when SALTO, France’s first-ever “proudly French” video streaming platform launched in 2020, they sought a partner with extensive CX expertise to help them implement just the right solution based on their unique needs.

Because flexibility was SALTO’s number one priority, they chose an integrated omnichannel customer service solution with an online help center and analytics capabilities to ensure continuous refinement and improvement. 

There's always more to explore

  • Client Stories
  • White Papers